Privacy Policy

Your privacy is important to us. It is Podifai Pty Ltd's policy to respect your privacy regarding any information we may collect from you across our applications, services, and websites.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you create an account, use our services, or contact us for support

• Information from our partners: Such as Shopify and other e-commerce platforms when you install our application

• Information collected automatically: Through cookies and similar technologies when you use our services

Personal information collected may include:

• Full name and contact information

• Email address and telephone number

• Company information and billing details

• Product configuration data and customization preferences

• Usage data and analytics information

2. How We Use Your Information

We use the personal information we collect to:

• Provide and maintain our product customization services

• Process transactions and manage your account

• Improve our services and develop new features

• Provide customer support and technical assistance

• Send important updates and service notifications

• Comply with applicable laws and regulations

Important: We only collect personal information when we truly need it to provide our services to you. We collect it by fair and lawful means, with your knowledge and consent.

3. How We Share Your Information

Podifai Pty Ltd does not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service providers: We may share information with trusted partners who assist us in operating our services

• Legal compliance: When required by law, legal process, or governmental request

• Business transactions: In connection with any merger, sale, or transfer of our business

• Protection of rights: To protect our rights, property, or safety, or that of our users

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission

• Secure servers and data storage

• Role-based access controls

• Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to:

• Provide you with our services

• Comply with legal obligations

• Resolve disputes and enforce agreements

• Improve our services and user experience

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information

• Update or correct inaccurate information

• Delete your personal information

• Object to or restrict processing of your information

• Data portability rights

• Withdraw consent where applicable

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience with our services. These may include:

• Essential cookies: Required for our services to function properly

• Analytics cookies: Help us understand how you use our services

• Preference cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings, though some features may not work properly if cookies are disabled.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information when it is transferred internationally.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

11. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services (such as Shopify, e-commerce platforms). We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Podifai Pty Ltd

Email: hello@podifai.com

We will respond to your inquiries as promptly as possible and work to resolve any privacy concerns you may have.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.